Aftercare Guide

Product Aftercare Guide

Baths, Toilet Seats & Acrylic Bath Panels

We recommend,

Always clean immediately after use to stop the build-up of dirt and limescale.

Use warm soapy water and rinse down with cold water, wiping down with any soft dry cloth.

A small amount of white vinegar can be used if there is a build-up of limescale.

Please do not…

Under no circumstance should you use household chemicals such as drain cleaners, hair dye, nail varnish remover, paint strippers, strong disinfectants, and household bleach. Some soap and shampoos can permanently discolour acrylic bath, seat or panel if allowed to pool for any length of time.

Do not have naked flames or cigarettes near your bath as they can burn

and melt the acrylic.

 

Sanitaryware

We recommend,

Regularly clean your new product with warm soapy water as this will stop the build-up of dirt and harmful limescale, rinse with clean cold water, dry and polish with a clean dry soft cloth.

The occasional use of a mild non-abrasive bathroom limescale remover can be used, ensure to rinse off immediately with plenty of clean cold water.

The use of bleach in the toilet bowl is acceptable.

Please do not…

Do not put any bleach products such as bleach blocks into the actual cistern tank as this may damage the internal fittings.

Do not leave strong cleaning products or bleach to stand in or on your product for any prolonged period.

 

Brass, Chrome, Aluminium, and Stainless-Steel fittings

We recommend,

Clean all chrome surfaces immediately after use to stop a build-up of dirt and harmful limescale on your product.

Clean with a warm weak neutral washing up solution, rinse immediately with clean water and dry with a clean soft cloth.

The occasional use of a mild non-abrasive bathroom limescale remover can be used, ensure to rinse off immediately with plenty of clean cold water. To remove a build-up of lime scale, we recommend to use a white vinegar solution.

Please do not…

Do not use products that contain abrasive chemicals to clean your brassware. This may cause the materials to corrode which inevitably will void the warranty on the product. If you would like further advise on the recommended cleaning products to use, please contact our customer service team.

Do not scratch the finish as this can leave your product vulnerable to corrosion.

 

Bathroom Furniture maintenance

We recommend,

By following our simple guidelines, your R.T. Large Bathroom furniture will provide you with many years of service.

R.T. Large bathroom furniture should be treated and handled with care.

After installation all sawdust must be removed with a vacuum cleaner.

Please inspect all draw runners and remove any dirt particles to promote a clean smooth-running motion.

Wipe away any water splashes or condensation immediately after use.

Prolonged exposure to water may deteriorate the furniture.

Your bathroom should be well ventilated with a suitable extractor fan.

Clean regularly and only with a soft damp clean cloth. Use only a clean soft cloth to polish the finished surface.

For removal of lime scale deposits use a very small amount of a suitable proprietary cleaner and test on a small inconspicuous area first.

Please do not…

Do not scrub or scour

Do not use abrasive cleaning agents.

 

Bathroom Mirrors

R.T. Large Bathroom mirrors incorporate a safety film backed glass.

You should not fit a mirror directly above a bath or in a shower cubicle.

Do not place the corners of your mirror on the floor or strike the glass with hard or sharp object.

Do not place very hot or very cold items against or in close proximity to your mirror unless an adequate insulation material is used to prevent any such item from coming in contact with the mirror.

Cleaning

Clean with a soft damp cloth or leather with washing up liquid.

Do not use abrasive cleaning agents such as powder cleaners.

 

Guarantee information

We guarantee our products against faulty materials or manufacture for 10 years on all brassware, sanitary ware and Tavistock Furniture. For 5 years on all Casabella furniture and Destino Accessories provided they have been installed, used and regularly maintained in accordance with our instructions.

All working parts such as hinges, ceramic disks, cartridges, seals and cistern fittings, are subject to normal wear and tear and are not covered under guarantee.

Our guarantee applies to the original purchaser only and is non-transferable.

Should you raise a claim, the issue will be investigated. As part of the investigation we request that the following conditions be satisfied:

  • Proof of purchase at the time of claim.
  • The product has been maintained and cared for in compliance with our instructions (including regular and appropriate cleaning).
  • If in our opinion the product has been modified, misused or accidentally damaged, we can accept no responsibility for failure.
  • The opportunity to inspect the product in the installed condition.
  • Faulty items will be either repaired, refunded or replaced with our nearest equivalent product.
  • This guarantee does not affect your statutory rights.
  • This guarantee is only applicable in the Republic of Ireland and Northern Ireland.

TERMS & CONDITIONS

For a full list of terms and conditions please contact us directly. Please note, all measurements are in millimetres and together with photographs and technical drawings are for guidance only. We reserve the right to change specification without prior notice.

 

Spare components

Should you require a spare component(s) for any of our products please contact R.T. Large using the contact details overleaf. We carry a full and extensive range of spare parts and are normally able to offer same day dispatch (please allow 48hrs for delivery). We do have a policy of replacing any damaged part with a spare part where possible.

Complete exchanges will only be made if the damage is extensive or irreparable.